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Return Policy

Your satisfaction is our top priority. If you are not satisfied with your purchase, please return the item(s) for an exchange or refund within 30 days from the purchase date, unless otherwise noted on the product page.

Ship the item(s) to The Writers Store via a traceable and insured method. You will be responsible for return shipping fees.

Please include a completed Return Form with your shipment. Refunds take up to one week to process once we have received the item(s).

Software returns must be deactivated and uninstalled from your computer before a refund may be issued. Please contact the software manufacturer if you need assistance uninstalling or deactivating your software.

The following items are not returnable: Hollywood Creative Directories, DVDs (opened), and Gift Certificates.

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Jeff Lyons

Jeff Lyons has more than 25 years' experience in the entertainment and publishing industries and is a working screenwriter and author. He is a regular guest lecturer at the UCLA Extension Writers Program, as well as a webinar instructor for The Writers Store and Writer's Digest University. Jeff is the founder of Storygeeks, a professional services company offering story consulting, training and editorial services to screenwriters, novelists and nonfiction authors. His film Billy Miske is currently in pre-production in the U.K. through M4West Pictures Ltd. More information can be found on his website, www.storygeeks.com. Follow @storygeeks on Twitter and “like” Storygeeks on Facebook.

In 2013, Jeff will also be publishing an e-book entitled Anatomy of a Premise Line: 7 Steps to Foolproof Premise and Story Development, based on his popular premise development workshop. And in 2014 he will be publishing two print books: Rapid Story Development: How to Use the Enneagram-Story Bridge to Become a Master Storyteller and How to Make a Good Novel Great: The Ultimate Guide to Writing the Traditional or Self-Published Book—and Avoiding the Top Twenty Fiction Mistakes.