800.272.8927     MONDAY - SATURDAY 10AM - 6PM PACIFIC TIME
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Return Policy

Your satisfaction is our top priority. If you are not satisfied with your purchase, please return the item(s) for an exchange or refund within 30 days from the purchase date, unless otherwise noted on the product page.

Ship the item(s) to The Writers Store via a traceable and insured method. You will be responsible for return shipping fees.

Please include a completed Return Form with your shipment. Refunds take up to one week to process once we have received the item(s).

Software returns must be deactivated and uninstalled from your computer before a refund may be issued. Please contact the software manufacturer if you need assistance uninstalling or deactivating your software.

The following items are not returnable: Hollywood Creative Directories, DVDs (opened), and Gift Certificates.


Your Satisfaction is Our Goal
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Contact Us

The Writers Store, Inc.

3510 West Magnolia Blvd.
Burbank CA, 91505 (map it)

Phone: 800-272-8927 or 310-441-5151
Fax: 818-566-8644

Monday - Saturday 10am - 6pm PST

Have a Question?

Many answers can be found in our help section. The answer to your question may be found below.

How do I check the status of my order?
How do I download a digital order?
When will I receive a reply to my Customer Service email?
Is my credit card information secure?
How do I track my shipment?